Irrespective of whether you'll be charged a transform or cancellation rate for canceling your flight is dependent upon the sort of JetBlue fare bought.
Within the app, you’ll see an choice to choose “Additional” at The underside of your screen. From there, just faucet “Aid” and after that “Textual content us” to hook up with a customer service person, all without needing to in fact “converse” to the JetBlue customer service agent.
The average keep time is a lot more than 30 min. The longest wait around situations are on Monday, while the shortest are on Saturday. The average contact time is 13 minutes.
On the other hand, the automatic process did try out consistently to keep me from speaking to an actual person. The hold out time for just a phone agent was about two minutes when I termed.
Fortunately, even calling beyond the early early morning, copyright doesn’t have horrible hold out situations for their two fastest modes of contact: phone and Dwell chat.
Connect with the reservation number outlined above, and afterwards choose choice two, followed by solution a couple of for domestic and Puerto Rico or Worldwide vacation. You'll be transferred to an agent or provided an believed keep time.
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Customers hoping to contact copyright for any refund can perform so through the Deal with Journeys web page on JetBlue airline’s official Internet site, where you can quickly alter or cancel your flight reservation.
In case you explain to the automatic program that you already have a reservation, you are going to at times finish up at a customer service representative more quickly than if you had named to generate a whole new reservation.
And for that, the sooner, the greater. Check out contacting the customer service number or Stay chat early in the morning, all around 7 AM, and stay away from the busiest moments, which commonly tumble within the late afternoon and evening hours.
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Even now, it will not generally Price tag way too far more to e-book the next fare earlier mentioned Blue Fundamental. If you choose to e book an award ticket, you'll find that you could't choose the Blue Basic fare in any case.
The anxiousness of being remaining on hold is its own singular dread. You could potentially be waiting a few minutes or excruciatingly prolonged hours for the customer service agent to come on the phone. So any technique to Reduce down that point and acquire the help you need is often a godsend.